Privacy Policy

We respect your privacy when visiting Study Advisory (hereafter “the Services”). We handle the data you have provided to us with care and confident. However we collect information about you and your visit when you use our Services to offer you a personalized and meaningful experience, but also to avoid misuse or abuse of the Service.

This Privacy Policy applies to any registered and logged-in user (hereafter “Member”) or Visitor.

1. Information We Collect

The personal information provided to or collected by our Services is controlled by Study Advisor Finland Ltd, Vuorikatu 2 L2, 33100 Tampere, Finland. If you have any concern about providing information to us or having such information displayed on our Services or otherwise used in any manner permitted in this Privacy Policy and the Terms of Use, you should not become a Member, visit our websites or otherwise use our Services. If you have already registered, you can close your account.

We collect your personal information in the following ways:

1.1 Registration and profile information

When you create an account with us, we collect information, including your first name, last name, year of birth, city and country where you live in, email address, and password.

To create an account on Study Advisory, you must provide us with at least your first name and email address, a password and agree to our Terms of Use and this Privacy Policy, which governs how we treat your information.

You may provide additional information during the registration to help us to provide you more customized and personalized services. You understand that, by creating an account, we will be able to identify you by your Study Advisory profile. Other members and visitors are able to identify your first name. No other information except your first name is visible to other Members or Visitors.

1.2 Customer Service

We collect information when you contact us for customer support.

When you contact our customer service, we may have to access your profile information and reviews you have posted and other contributions to our Services and collect the information we need to categorize your question, respond to it, and, if applicable, investigate any breach of our Terms of Use or this Privacy Policy. We also use this information to track potential problems and trends and customize our support responses to better serve you. We do not use this information for advertising.

1.3 Use of Services

We collect information when you use the Services. For example, we collect information when you view or click on contents our Services, perform a search and publish posts on our Services.

2. Use of your personal information

You agree that part of the information you provide on your profile can be seen by others and used by us as described in this Privacy Policy and our Terms of Use.

2.1 Your Consent

When you create or update your account and profile and provide your personal information to us, you are expressly and voluntarily accepting the terms of our Terms of Use and freely accepting and agreeing to our processing of your personal information in ways set out by this Privacy Policy.

Supplying to us any information deemed “sensitive” by applicable law is entirely voluntary on your part. You can withdraw or modify your consent to our collection and processing of the information you provide at any time, in accordance with the terms of this Privacy Policy and the Terms of Use, by changing your account settings or your profile on Study Advisory or by closing your Study Advisory account.

We may use your personal information in following ways:

2.2 Communications

We communicate with you using email and other ways available to us. We may send you emails relating to the availability of the Services, security, or other service-related issues.

We communicate with you through email, notices posted on the Study Advisory websites or apps, and other means available through the Services, including mobile text messages and push notifications.

2.3 Service Development and Customized Experience

We are constantly developing and improving our Services to make them relevant and more useful to you. We use the information and content you provide to us to conduct this development.

We also customize your experience and the experiences of others on our Services. For example, when you sign in to your account, we may display the University profiles close to you who have recently subscribed our Service or recent reviews and comments from people close to you. We also use Members information and content for invitations and communications promoting our Services that are tailored to the recipient.

2.4. Sharing Information with Third Parties

Some of the information you put on your profile and any content you post on Study Advisory may be seen by others. Your profile information visible to others is your first name. We do not provide any of your non-public information (like your email address) to third parties without your consent, unless required by law, or as described in this Policy.

2.5. Service Providers

We may use the services provided by third parties to help us with the Services

We may employ third party companies and individuals to facilitate our Services (e.g. maintenance, analysis, audit, marketing and development). These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to Study Advisory not to disclose or use it for other purposes.

2.6 Data Processing Outside Your Country

We may process your information outside the country where you live.

We may transfer your information and process it outside your country of residence, wherever Study Advisory, its affiliates and service providers operate.

3. Your Choices and Obligations

3.1. Accessing and Modifying your Information

You can change your Study Advisory information at any time by editing your profile, deleting content that you have posted, or by closing your account. You can also ask us for additional information we may have about your account.

You have a right to access, modify, correct, or delete your personal information controlled by Study Advisory regarding your profile change or remove your content, and close your account.

You have a right also to request your personal information that is not visible on your profile or accessible to you through Study Advisory‘s customer service. If you close your account(s), your information will generally be removed from the Service within 24 hours. We delete closed account information and will de-personalize any logs or other backup information through the deletion process within 30 days of account closure.

Please note: Information you have shared with others (for example, through content sharing) or that others have copied may also remain visible after you have closed your account or deleted the information from your own profile. In addition, you may not be able to access, correct, or eliminate any information about you that other Members copied or exported out of our Services, because this information may not be in our control.

3.2. Storing of Your Data

We store your information for as long as your account is active or as needed.  We may store your data if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement.

We store your information as long as your account is existing or as needed to provide you services. If it is required by the law, there are regulatory obligations, needed for the dispute resolution between the Members, needed for preventing fraud or abuse or it is enforced by this Privacy Policy we may store your information even after you have closed your account.

We may retain personal information, for a limited period of time, if requested by law enforcement. After closing your account we will generally de-personalize and aggregate your data within 30 days so that it cannot be traced back to individuals.

4. Security

We have enabled HTTPS access to the part of our Services in which your personal information is handled. The safety of you personal account is however as safe as strong is your password. Please choose strong and secure password.

Access to your data on our Services is password-protected. Account passwords are encrypted, which means we cannot see your passwords. We cannot resend forgotten passwords either. We can only reset them.